Technical Team Leader
2nd & 3rd Line IT Service Desk Team Leader
Location: Reading Hybrid 3 days in office per week. (Month 1 full time in office)
Salary: £45,000 - £55,000
Role and responsibilities
Lead L2 analysts and L3 systems administrators in managed services, combining 65% hands-on technical work with 35% management.
- Own senior escalations, major incidents, root cause investigations an...