Learning and Development (L&D) Administrator
As a Learning and Development (L&D) Administrator at HMP YOI Forest Bank, you will play a key role in supporting the delivery of a high-quality learning culture across the establishment. Working closely with the L&D Manager, you will coordinate training activities, maintain accurate records, and ensure all learning initiatives meet business, contractual, and legislative requirements. This is a fast-paced and rewarding environment where your work directly contributes to staff development and the overall effectiveness of the prison.
HMP Altcourse serves the courts of Merseyside and the wider North West, maintaining strong community links with a clear focus on rehabilitation and resettlement. We provide high-quality services that support individuals to make positive changes, offering a wide range of education, training, and work opportunities to help residents develop practical, work-ready skills. Our commitment to reducing reoffending continues beyond custody through strong community partnerships that support individuals on release. The prison includes multiple residential units, a healthcare centre, gym, library, workshops, visits hall, chaplaincy, and kitchen.
Sodexo has a culture built on three hallmarks: Be Courageous, Be Positive, and Be the Difference. We encourage our people to be courageous by safely challenging behaviours that do not support a positive environment, to be positive by creating hope and respect in every interaction, and to be the difference by taking actions that improve outcomes for those we support.
By living these hallmarks every day, you help build routines, rituals, and behaviours that demonstrate what good looks like. You recognise and reinforce the right actions, and you lead with intention—understanding that every moment of connection counts.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
For more information on Sodexo careers, please visit our careers page.
Main Responsibilities
Act as the first point of contact for all L&D queries, providing timely and professional support
Coordinate and schedule training activities, including inductions, mandatory training, and development programmes
Maintain accurate and up-to-date training records using internal systems (e.g. SAP and trackers)
Support apprenticeship enrolments and ensure all documentation is compliant and correctly recorded
Liaise with internal teams and external providers to ensure the smooth delivery of learning programmes
Prepare reports and support quality assurance processes, including audits and inspections (e.g. Ofsted and internal reviews)
Please see the attached job description for further information regarding the role requirements.
The Ideal Candidate
Experience in an administrative role, ideally within Learning & Development or HR
Strong organisational skills with the ability to manage multiple tasks and priorities
High level of accuracy and attention to detail when managing data and records
Confident communicator, able to engage with stakeholders at all levels
Proficient in Microsoft Office and comfortable using data systems
Self-motivated, adaptable, and able to work effectively in a fast-paced environment
Package Description
£13,865.55 increasing to £14,573.01 after 1 year of service
Working days to be discussed at interview
Free parking
Free meals on site
Subsidised gym membership
BUPA health benefits
Working with Sodexo is more than a job—it’s a chance to be part of something greater. You’ll belong in a team that values you for who you are, where you can act with purpose and make an impact through your everyday actions, and thrive in your own way.
In addition, we offer a range of Sodexo benefits, including a retirement plan, discounts at over 1,900 brands, gym discounts to support a healthy lifestyle, and a confidential 24/7 employee assistance programme offering emotional, legal, and financial support.
For further details regarding our Sodexo benefits, please see the attached information.
Ready to be part of something greater? Apply today!
About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone, helping to build a better life for all. As a global leader in services that improve quality of life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of on-site services, benefits and rewards, and personal and home services.
We are committed to building a workplace for the future, with a strong focus on equality, diversity, and inclusion. We welcome applications from candidates of all backgrounds and are proud to be an inclusive employer where everyone can be themselves and thrive.
We are also a Disability Confident Leader, committed to ensuring that disabled people have the opportunity to fulfil their aspirations. We operate a Disability Confident interview scheme for candidates who meet the minimum criteria
