Receptionist
Location: Leicester City Centre
Salary: £12.58 per hour (Scheduled increase from next month!)
Permanent | Part-Time (Approx. 30 Hours Per Week)
Start: ASAP
Are you a skilled Receptionist currently working within a GP practice but seeking a fresh challenge? We are looking for a compassionate, resilient, and highly organised individual to join our client's healthcare business.
You will be the first point of contact for service users and vulnerable patients, ensuring they receive a professional and empathetic welcome during their visit.
The Role
As the face of the service, you will manage a busy front-of-house reception while maintaining the integrity of patient data. Your day-to-day will include:
Patient Coordination: Meeting and greeting service users, supporting access to self-managed care, and booking appointments via the Inform EPR and SystmOne systems.
Communication: Managing a busy telephone service, accurately taking messages, and signposting patients to appropriate clinical services.
Data & Records: Maintaining patient records in line with Information Management policies, including updating demographics, scanning, and archiving.
Clinic Support: Working alongside nursing staff to support the smooth operation and closure of clinical venues.What You'll Need (Essential Criteria)
SystmOne Expertise: You must have a sound, working knowledge of SystmOne. This is essential for the role.
GP Practice Experience: Ideally, you are currently (or have recently been) working within a GP surgery or similar primary care environment.
Resilience & Empathy: You must feel comfortable and confident working face-to-face with vulnerable patients, maintaining total discretion and professionalism.
Experience with computer-based information systems and a high level of accuracy in data entry.Why Join?
Stable, Permanent Contract: Enjoy the security of a permanent role with consistent hours.
Competitive Pay: Starting at £12.58/hr, with a guaranteed pay rise already scheduled for next month.
Meaningful Work: Play a vital part in a service that supports the health and well-being of the local community.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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