Job Title: Office Secretary / Receptionist
Location: On-site
Salary: £28,000 – £30,000 per annum
Hours: Monday to Friday, 08:30 – 17:00 (1-hour lunch break, 13:00 – 14:00)
About the Role
We are seeking a highly organised and professional Office Secretary / Receptionist to join our Administration Department. This is a key front-of-house and administrative role, acting as the first point of contact for visitors and supporting the wider team with day-to-day office operations.
Key Responsibilities
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Answering incoming calls and transferring them using the Microsoft Teams telephone system
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Managing voicemail and responding to messages promptly
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Typing correspondence and documents for various departments
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Organising and coordinating meetings, events, and travel arrangements
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Greeting visitors, managing sign-in procedures, and directing them to meeting rooms
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Preparing meeting rooms and arranging refreshments for client meetings
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Organising internal lunches and making reservations when required
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Managing incoming and outgoing post
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Distributing electronic communications
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Maintaining accurate records in the document management system
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Supporting the transition to a paperless office by digitising documents
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Keeping Outlook contacts up to date
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Ordering office consumables as needed
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Ensuring reception and communal areas are tidy and presentable at all times
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General office administration and ad hoc duties as required
Skills & Experience
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Strong written and verbal communication skills
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Good numerical ability
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Proficient in Microsoft Office 365 (especially Word)
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Confident in producing professional correspondence and documents
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Good touch-typing speed
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Relevant training or qualifications (desirable)
Personal Attributes
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High level of confidentiality and discretion
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Proactive with a willingness to take responsibility
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Strong sense of accountability for own work
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Effective communicator who is comfortable asking for support when needed
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Receptive to feedback and willing to learn
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Adaptable and open to change
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Able to work both independently and as part of a team
