Job Title: Client Confirmation Assistant (Administrative / Customer Support)
Pay: £24,800
Location: Solihull
UK Staffing Group is working with a well-established provider of professional training events and online courses. They are currently seeking a Client Confirmation Assistant to join their team on a temporary basis, supporting the administration and coordination of upcoming events.
This role is not sales-focused and is ideal for someone with a strong administrative or customer service background who is comfortable speaking with clients over the phone.
The Role:
You will be responsible for contacting existing clients to confirm their attendance at scheduled events and courses, ensuring all details are accurate and up to date. This is a process-driven, organised role focused on customer communication and administration.
Key Responsibilities:
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Contacting existing clients to confirm attendance at events and courses
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Verifying and reconfirming details such as dates, times, and locations
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Providing a professional and courteous customer service experience
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Updating and maintaining accurate client records on internal systems
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Assisting with scheduling and general administrative tasks
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Supporting the wider team with day-to-day admin requirements
What We’re Looking For:
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Previous experience in telephone-based customer service or administration
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Confident, clear, and professional communication skills
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Strong attention to detail and good organisational skills
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Ability to manage a high volume of calls and admin tasks efficiently
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Comfortable using basic computer systems and entering data accurately
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Reliable, punctual, and able to work independently
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A driving licence and access to a car (due to office location)
What We Can Offer:
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Immediate start opportunity
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Full interview preparation and support from a specialist consultant
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Ongoing support throughout your assignment
