Client Service Administrator – Maternity Cover (Feb 2026 – Jan 2027)
Location: Near Eastleigh (SO50)
Contract: Fixed Term / 30 Hours per week
Salary: £14.50 p/h
Start Date: Early February 2026
Are you an experienced Administrator with exceptional organisational skills and a passion for delivering outstanding customer service? We’re looking for a proactive, detail-driven professional to join our clients team on a maternity cover contract until January 2027.
This is a varied and rewarding role where you’ll be the key link between customers, sales, procurement, and service teams—ensuring everything runs smoothly from order to delivery.
What You’ll Do
- Sales Order Management – Progress orders, liaise with customers, and coordinate programming requirements.
- Service Ticket Coordination – Track service requests, manage quotations, and ensure timely equipment turnaround.
- Customer Care & Relationship Building – Make regular care calls, share updates, and identify growth opportunities.
Customer Satisfaction Surveys – Conduct monthly surveys for ISO 9001 compliance.
- Ofcom Licensing – Handle renewals, amendments, and new applications.
- CRM Management – Keep customer data accurate and up-to-date.
- General Admin – Answer calls and support the wider team.
What We’re Looking For
- Proven administration experience in a busy office environment.
- Proficient in Microsoft Office (Excel essential) and CRM systems.
- Experience with Sage Accounting is a big plus!
- Strong organisational and multitasking skills.
- Excellent communication and customer service abilities.
Why You’ll Love this role
- Supportive, friendly team environment
- Opportunity to work on varied tasks and projects
- Make a real impact on customer satisfaction and business success
- Competitive salary and benefits package
If you are interested in applying for this role, click the link or contact Emma at Meridian (Eastleigh)
Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy
