I am looking for a Sales Customer Support Executive to join my client’s dynamic Sales team at their Basingstoke headquarters. This is a customer-facing, commercially focused role, supporting both UK and international accounts while working closely with their field sales teams.
Key Responsibilities
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Support UK and Export customers as part of the Internal Sales team
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Build, maintain, and grow strong relationships with new and existing customers
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Work closely with the external field sales team to support sales activity
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Proactively engage customers via phone and email
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Identify new product opportunities and manage sales proposals
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Process and track customer orders accurately and efficiently
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Complete new customer account setup and onboarding
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Maintain accurate customer data within CRM systems (VECTA)
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Use product literature, videos, promotions, and marketing materials to drive sales
About You
You’ll be customer-focused, confident, and commercially minded, with a genuine enthusiasm for building relationships and supporting sales growth.
Experience & Skills:
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Previous customer service or telephone sales experience (preferred)
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Proficient in Microsoft Outlook and Excel (essential)
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Experience using CRM systems is advantageous (e.g. Opera, VECTA)
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Additional language skills are an advantage (French or German preferred but not essential)
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Cultural awareness of European markets is beneficial
What’s on Offer
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Competitive salary
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24 days annual leave plus bank holidays
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Company pension scheme
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Life insurance
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Hybrid working (up to 2 days per week from home)
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Eligibility for company bonus scheme after 3 months
