Job Description:
Job Overview
We are seeking a proactive and highly organized Office Administrator to provide essential administrative support to our Sales and Operations teams. This role is central to ensuring smooth day-to-day office operations, supporting sales activity and maintaining strong communication with both internal teams and customer.
Key Responsibilities
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Provide administrative support to the Sales team, including preparing and creating customer quotations
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Process customer on-hire and off-hire contracts accurately and efficiently
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Provide administrative support to external Sales team members, ensuring timely and efficient handling of requests and documentation
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Answer incoming phone calls promptly and professionally, directing customer enquiries to the appropriate team members
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Manage and maintain CRM data, ensuring accuracy, completeness and timely updates
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Perform general administrative duties to support both Sales & Operations teams
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Take initiative in identifying opportunities to support the team including the management team with administrative tasks, improving efficiency and effectiveness
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Support continuous improvement of administrative processes and systems
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Assist with ad hoc administrative tasks as required to support the business operation
Skills & Experience
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Strong communication skills, both written and verbal
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Excellent phone manner with confidence handling customer calls
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A positive “can-do” attitude with a willingness to take initiative
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Highly organized with strong time-management skills
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Efficient and detail-orientated, able to manage multiple tasks simultaneously
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Relentless in follow-up to ensure tasks and actions are completed
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Proficient in Microsoft Office applications
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Experience using CRM and ERP systems ( or ability to learn quickly )
Working Hours:
Monday - Friday 8:00am- 4:30pm
£28,000-£30,000 per year (Depending on experience)
25 days holiday plus bank holidays
Probation: 6 months
Job Types: Full-time, Permanent
Work Location: In person
