Motor Claims Handler, Bolton (BL7) – £26,500 to £30,000 – Monday to Friday, 9–5, no rota.
Already taking FNOL motor claims or handling accidental damage claims, but tired of lates, weekends and a 24/7 rota? An established, FCA-regulated insurer just outside Bolton wants an experienced Motor Claims Handler for its motor claims team, on a straight 9–5.
What the Motor Claims Handler does
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Take FNOL motor claims, getting the detail right first time and setting honest expectations
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Run accidental damage claims through to settlement: engineers, repairers, salvage, courtesy cars and third parties
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Check cover, investigate liability and make the settlement decision on your own motor claims
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Manage your claims caseload by phone and in writing and keep every file moving
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Be the person policyholders and brokers want to deal with
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Flag fraud indicators on motor claims
What you'll bring
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Solid motor claims experience – FNOL, accidental damage, or both (around two years for the top of the range; 18 months and strong on liability, still apply)
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Confidence making and explaining a liability decision
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Comfort across several claims systems
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GCSE English and Maths at C/4 or above
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CII held or in progress – fully funded if not
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A full driving licence – public transport to the site isn't realistic
Pay and benefits
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£26,500 – £30,000 depending on motor claims experience
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35 hours, Monday to Friday, 9am–5pm. No evenings, no weekends, no on-call. Hybrid after probation
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Fully funded CII and one-to-one coaching from a dedicated motor claims trainer
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29 days' holiday including bank holidays, rising to 36, plus your birthday off
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Health cash plan, contributory pension, £1,000 refer-a-friend bonus, free on-site parking
Next step
Send your CV and we'll call you for a proper conversation about the motor claims team before anything goes anywhere
