As a Quality Inspector, you will check property work across the Not For Profit sector and help make sure it meets the required standard. You will review completed work, record clear findings and work with colleagues to resolve issues promptly.
Client Details
Our client is a large and established social housing provider responsible for managing a substantial residential portfolio across London and the South East. With continued investment in housing quality, resident satisfaction, and property services, they are committed to ensuring repair works are delivered to the highest standards while achieving value for money and regulatory compliance.
Due to ongoing investment in repairs, maintenance, damp & mould management, and contractor performance, they are seeking an experienced Quality Assurance Inspector to join their Property Services team. This is an excellent opportunity for a Repairs Inspector, Clerk of Works, Maintenance Surveyor, Quality Inspector, Property Inspector, or Repairs Surveyor to play a key role in improving repair quality, contractor performance, and resident outcomes across a large housing portfolio.
Description
Carry out post-inspections and technical audits of completed repairs, damp & mould works, disrepair works, void properties, and planned maintenance projects.
Assess completed works to ensure repairs have been carried out to the required quality standards and in accordance with specifications.
Review repair orders, job records, contractor submissions, and completion documentation to verify accuracy and compliance.
Inspect workmanship and materials to ensure works meet regulatory, contractual, and organisational standards.
Identify poor-quality workmanship, repeat repair failures, and recurring defects requiring remedial action.
Ensure identified defects and quality issues are addressed and fully resolved.
Review contractor claims, invoices, variations, and additional works to ensure costs are accurate and appropriately evidenced.
Validate repair coding, schedules of rates, and cost allocations relating to completed works.
Monitor contractor performance and identify trends relating to quality, productivity, compliance, and value for money.
Analyse operational and commercial data to identify recurring issues, service failures, and opportunities for improvement.
Work closely with contractors, surveyors, repairs teams, and operational colleagues to improve service delivery standards.
Provide clear recommendations to improve repair quality, contractor performance, and resident satisfaction.
Undertake inspections of damp & mould remedial works and verify that root causes have been appropriately addressed.
Review disrepair works to ensure contractual obligations and required standards have been achieved.
Assess compliance with health and safety procedures, asbestos controls, contractor monitoring arrangements, and relevant policies.
Produce detailed inspection reports, audit findings, and evidence-based recommendations.
Maintain accurate records, photographic evidence, audit documentation, and inspection reports.
Support complaint investigations and provide technical advice where required.
Contribute to continuous improvement initiatives across repairs and maintenance services.
Participate in an out-of-hours call-out rota when required.
Ensure all activities are undertaken in accordance with housing legislation, health and safety requirements, regulatory obligations, and organisational policies.Profile
Educated to HNC, HND, Degree level, Level 4/5 qualification, or above in Building Surveying, Construction, Property Maintenance, or a related discipline.
Equivalent experience will be considered where supported by a strong repairs, maintenance, or quality assurance background.
Minimum of 2-3 years' experience within responsive repairs, maintenance services, social housing, or residential property.
Strong technical knowledge of building maintenance, repairs, and construction methods.
Experience undertaking quality inspections, post-inspections, audits, or contractor performance reviews.
Good understanding of damp & mould remediation works, disrepair repairs, and housing maintenance practices.
Experience reviewing contractor claims, invoices, variations, and supporting documentation.
Sound understanding of schedules of rates, repair coding, cost validation, and commercial controls.
Experience monitoring contractor quality, compliance, and service delivery standards.
Good understanding of health and safety legislation, asbestos management, contractor controls, and compliance requirements.Job Offer
£45,000-£55,000 depending on experience.
Opportunity to join a growing property services team within a large residential housing provider.
Key role focused on improving repairs quality, contractor performance, compliance, and resident outcomes.
Hybrid working arrangement with approximately 2-3 days per week in the office or on-site following successful onboarding.
26 days annual leave, increasing with length of service, plus the opportunity to purchase additional leave.
Flexible bank holiday arrangements.
Vehicle leasing scheme.
Optional compressed-hours working arrangements, subject to business requirements.
Investment in professional development, CPD, and career progression
