Our client is a well-established and growing business supplying specialist products and solutions to customers across a range of sectors. They are seeking a motivated and customer-focused Technical Sales Advisorto join their team. This is an excellent opportunity for someone who enjoys building relationships, solving problems and identifying opportunities to support customers while developing a successful career in sales.
Company Benefits:
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Quarterly bonus scheme (OTE approximately £1,800 per annum).
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End-of-year company performance and project bonus (circa £6,500).
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25 days annual leave plus bank holidays.
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Health plan.
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Company pension following successful completion of probation.
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Comprehensive product and sales training.
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Supportive and collaborative team environment.
Key Responsibilities:
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Managing incoming customer enquiries via telephone, email and online channels.
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Building strong relationships with new and existing customers.
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Providing advice and recommendations based on customer requirements.
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Preparing quotations, processing orders and maintaining accurate customer records.
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Proactively following up enquiries and quotations to maximise sales opportunities.
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Identifying opportunities to introduce additional products and services where appropriate.
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Undertaking outbound contact with existing, lapsed and prospective customers.
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Resolving customer queries and providing a consistently high level of service.
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Maintaining accurate CRM records and managing sales activity effectively.
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Collaborating with internal teams to ensure an excellent customer experience.
Experience and Skills Requirements
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Previous experience in a sales, customer service, account management or client-facing role.
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Strong communication and relationship-building skills.
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Proven ability to work towards targets and deliver excellent customer service.
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Confident telephone manner and ability to engage with customers effectively.
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Excellent organisational skills and attention to detail.
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Comfortable using CRM systems and Microsoft Office applications.
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Commercial awareness and a proactive approach to identifying opportunities.
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Self-motivated, positive and results-driven attitude.
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Ability to work independently and as part of a team.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
