If three or more of these sound like you, you could do this job:
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You deal with customers on the phone every day
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You've handled complaints and turned some of them around
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You keep track of your own cases, tickets or orders
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You work to rules that somebody checks
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You stay calm when the person on the other end doesn't
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You've had enough of evenings, weekends or rotas
Those are the skills a claims handler uses. The insurance knowledge is what we train you in.
This is a trainee motor claims role with a well-established, FCA-regulated insurer near Egerton, Bolton (BL7). You don't need any insurance experience.
What you'll learn
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Taking new motor claims and getting the details right first time
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Running your own caseload by phone and email
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How liability works: who was at fault and how you prove it
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Spotting a claim that doesn't add up
What you get
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£24,479 to £26,500, with annual salary reviews
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35 hours, Monday to Friday, 9am to 5pm, so your evenings and weekends are yours
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A fully funded CII qualification, studied in work time
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One-to-one coaching from an in-house claims trainer
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Holiday that rises with service, your birthday off, and a contributory pension
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Free parking, casual dress, and hybrid working after probation
Good to know: you'll need a car to get to the site, and the first few months are a real learning curve.
You'll need GCSE English and Maths at C/4 or above. Send your CV, whatever it looks like, and we'll call you
