We are working with a retailer in South Leeds who are looking for an experienced customer service advisor to support the team on an ongoing, temporary basis. The team need a candidate to join them to gather and cleanse all data on their database. Managing a high volume of customers, the successful candidate will have excellent phone based, customer service experience and be able to manage a high volume of call and issues. The successful candidate will be required until early next year and this will be a fully office based role, key duties will include;
Making outbound calls to customers to gather, verify information
Update CRM with all customer details, ensuring missing fields are populated
Identify any errors and update outdated information
Manage and action customer queriesThis is a great, long term opportunity for an experienced customer service temp who can hit the ground running, the successful candidate will have;
Minimum of 12 months customer service experience
Strong and clear communication skills, both verbal and written
Proven phone based, customer care skills
Excellent attention to detail
Strong rates of accuracy
Proficient in all MS Office packagesThis temporary role will start immediately, please submit your CV for review. Please note if you have not heard from us within 7 days, your application was unsuccessful
