We are delighted to be working alongside a leading company based on the outskirts of Colchester who are looking for a Sales Support Executive. You will be responsible for following up quotations and converting these to orders.
Key Duties:
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Negotiate pricing within agreed guidelines and seek approval where required.
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Respond promptly to customer pricing and product enquiries.
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Work closely with Internal and External Sales teams to develop and convert opportunities.
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Maintain accurate CRM records and ensure quote follow-ups are completed on time.
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Manage customer sample requests and follow up as required.
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Identify additional sales opportunities and communicate these to the wider team.
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Support proactive sales campaigns and business development activities.
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Provide general administrative support, including managing enquiries, updating databases and maintaining project records.
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Assist the External Sales team with day-to-day requirements and customer support.
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Attend customer and site visits where required to support specifications and secure orders.
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Liaise with Supply Chain regarding stock availability and lead times.
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Respond to customers' day-to-day requirements and ensure queries are dealt with promptly.
Previous Skills & Experience:
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Driven and motivated to secure new business and close sales.
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Committed to delivering an excellent customer experience.
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Strong CRM management skills with a focus on timely follow-ups.
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Confident IT skills with experience in reporting, analysis, project tracking and CRM systems.
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Excellent attention to detail and accuracy