Platinum Travel Recruitment are now seeking an experienced and driven Cruise Consultant to join a fabulous travel company that offer a range of luxury cruises globally.
This is an exciting role for a retail travel agent professional or a cruise sales consultant from a tour operator background seeking a rewarding career.
Each day will not be the same, Cruise Consultant duties include:
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Providing expert sales and service support for cruise products to both travel agents and direct customers.
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Handling new cruise reservations whilst offering a cutting edge customer service
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Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences.
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Demonstrate strong worldwide and European cruise destination knowledge.
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Meet or exceed individual sales, revenue, and commission targets.
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Promote monthly offers, incentives, and campaigns to customers.
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Handling special requests and cruise add-ons.
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Adding travel extras to enhance experience.
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Maintain up-to-date knowledge of cruise products and destinations.
Cruise Consultant – Essential Requirements:
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Experience in selling cruises from a tour operator or travel agency based in the UK is essential.
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Excellent communication skills (verbal and written).
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Strong customer service focus with a professional and confident manner.
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GDS such as Amadeus or Galileo is ideal.
Cruise Consultant – Benefits
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Lucrative salary and commission
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Ship visits to increase knowledge
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Hybrid working in the Birmingham, Walsall, Peterborough or London areas. Remote roles also available
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Sociable working hours
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Sick pay
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Career development
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Supportive team
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Pension
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Varied job role
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Plus, many more benefits
