A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its third-party claims team and looking for a Third Party Claims Handler to manage third-party vehicle and property damage claims.
This role suits someone with some motor claims experience who is ready to develop into third-party and credit hire work, with full support, fully funded CII qualifications and coaching from a dedicated in-house trainer.
What you'll be doing:
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Handle third-party vehicle and property damage claims, including investigation, negotiation and resolution.
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Investigate liability, working with other departments to determine fault.
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Begin working with credit hire claims - validating, negotiating and challenging hire charges, with support.
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Liaise professionally with solicitors, insurers and accident management companies.
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Recognise and escalate potentially fraudulent activity.
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Prioritise your caseload while supporting wider team duties.
What you'll need:
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Some motor claims experience and an appetite to develop in third-party/credit hire claims.
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Strong communication, active-listening and relationship-building skills.
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Excellent attention to detail and confidence using multiple systems.
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GCSEs (or equivalent) at grade C/4 or above in English and Maths.
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Willing to work towards the CII Certificate, fully funded and supported.
What you'll get:
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Sociable hours - Monday to Friday, 9am-5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation.
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Annual salary reviews and a recognition bonus of up to GBP300.
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29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half-day for seasonal shopping.
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Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve.
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Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer.
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Company-paid Level 1 health cash plan - dental, optical, therapies, 24/7 GP access and counselling.
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Contributory pension and a GBP1,000 refer-a-friend bonus.
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Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme.
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Active sports & social club and on-site Mental Health First Aiders.
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A Living Wage and Living Hours employer, and Disability Confident Committed.
To apply, send your CV and we'll be in touch to talk through the next steps
