Our client is a leading UK manufacturer of high-performance air filtration products for the automotive industry. They are looking for a motivated and enthusiastic Sales Administrator / Customer Service Assistant to join their office team.
This role is ideal for someone starting their career or looking for an apprenticeship opportunity. No previous experience is required — we are looking for someone with a positive attitude, strong communication skills, and the willingness to learn within a busy and fast-paced environment.
You will play a key role in supporting their sales and operations teams by helping manage customer orders, maintaining communication with customers, and ensuring a smooth order journey from placement through to delivery.
Key Responsibilities
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Processing and inputting customer orders into internal systems
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Providing order updates and delivery information to customers
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Responding to customer enquiries via email, phone, and e-commerce platforms
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Sending shipping notifications and tracking details
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Supporting the sales team with administrative tasks
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Proactively checking in with customers regarding orders and satisfaction
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Assisting with general office administration and record keeping
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Helping maintain a high level of customer service across all sales channels
Skills & Attributes
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Strong communication and interpersonal skills
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Good organisational ability and attention to detail
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Positive attitude and willingness to learn
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Ability to work as part of a team in a busy office environment
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Basic computer literacy (email, spreadsheets, and office software)
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Interest in the automotive industry is beneficial but not essential
What We Offer
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A supportive environment to learn and develop new skills
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Opportunity for apprenticeship training and career progression
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Hands-on experience within a growing automotive performance brand
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Friendly and collaborative team environment
Ideal Candidate
This position would someone looking to start a career in sales administration, customer service, or e-commerce operations within the Performance Automotive Industry. The successful candidate will be eager to learn, reliable, and comfortable communicating with external customers
