We are seeking an organised, proactive and professional Administrative Assistant to support the Senior Regional Administrator and wider regional team. This is a varied and fast-paced role requiring excellent communication, organisational and IT skills.
Key Responsibilities:
- Providing day-to-day administrative support to the Senior Regional Administrator.
- Delivering general office and membership administration support, including internal and external communications using a range of IT and media systems.
- Maintaining accurate databases, records and filing systems, both electronic and manual.
- Developing and maintaining a strong working knowledge of the membership system, including producing reports as required.
- Carrying out receptionist duties and acting as a first point of contact for visitors and callers.
- Answering telephone calls professionally, taking accurate messages and responding effectively to routine enquiries from members, representatives and external contacts.
- Welcoming and assisting visitors in a polite and professional manner.
- Managing incoming and outgoing post and emails, including preparing correspondence and distributing communications efficiently.
- Proactively handling queries and communications to ensure timely resolution and effective service delivery.
- Building positive working relationships with colleagues and team members to support wider organisational objectives.
The Ideal Candidate Will Have:
- Excellent organisational and administrative skills.
- Strong communication and interpersonal abilities.
- Good working knowledge of Microsoft Office and general IT systems.
- The ability to manage multiple tasks and work efficiently under pressure.
- A professional, approachable and team-focused attitude.
- Experience in office administration or customer/member support is desirable.
This is an excellent opportunity for someone who enjoys working in a busy office environment and delivering high-quality administrative support.
Brook Street NMR is acting as an Employment Business in relation to this vacancy