Our client, a well-established and growing engineering company who we have a longstanding relationship with, based in the Tewkesbury area, has an exciting new opportunity for a Customer Account Coordinator to join their team on a full-time, permanent basis due to continued business growth.
The successful Customer Account Coordinator should have:
Previous experience within customer service, order processing, account coordination, or sales support
Strong communication skills with the ability to build relationships with customers and suppliers
A commercial and sales-focused mindset with confidence identifying opportunities to upsell
Excellent organisational skills and a high level of accuracy when managing orders and records
Confidence using CRM systems, email, and internal administration systems
In this role, the Customer Account Coordinator will be responsible for:
Processing customer orders and coordinating purchase requests in a timely manner
Managing customer accounts and providing a high level of ongoing support
Identifying sales opportunities and supporting business growth through upselling activity
Liaising with suppliers and internal departments to ensure smooth order fulfilment
Maintaining accurate customer information and supporting day-to-day administrative tasks
Our client is offering the successful Customer Account Coordinator a salary in the region of £27,000 – £28,000 plus benefits including pension scheme, 21 days holiday plus bank holidays increasing with service, flexible working hours, onsite parking, and genuine opportunities for career progression. If you are a customer-focused and sales-oriented professional with experience in order processing and account support, apply now to arrange an interview. Don’t delay in applying for this fantastic opportunity!
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