Community Administrator - Part Time
Location: Canterbury
Salary: £13,920-£15,600 per annum
Vacancy Type: Permanent, Part Time
Closing date: 27 May 2026
About The Role
We’re looking for a proactive, organised and detail-focused Community Administrator to join Forward Trust’s Canterbury service. This is a part-time role (21 hours per week, 3 days weekly, days to be agreed), based in Canterbury but with flexibility required to provide cover across our Ashford and Sittingbourne services when needed.
You’ll play a vital role in supporting the smooth running of a busy community drug and alcohol treatment service. The work is varied and fast-paced, combining administration, data management, and coordination across multiple teams and partner organisations.
What you’ll be doing
You’ll be the backbone of service administration, helping everything run efficiently and accurately:
Providing day-to-day administrative support for the Canterbury service and covering other East Kent sites when required
Managing data entry, monitoring systems, and maintaining accurate records across platforms such as Illy, Neo360, Excel, Word, and Outlook
Supporting performance monitoring and contributing to key targets set by commissioners
Acting as a first point of contact for enquiries—handling calls, emails, and in-person queries professionally and confidentially
Coordinating communication between internal teams, head office, and clinical partners
Taking minutes at meetings and supporting reporting and audit processes
Managing office supplies, post, and general administrative systems
What we’re looking for
We’re after someone who thrives in a busy environment and can confidently keep multiple plates spinning.
You’ll bring:
Strong organisational skills with great attention to detail
Confidence working with Microsoft Office and data systems
The ability to communicate clearly and professionally with a range of stakeholders
A calm, flexible approach when priorities shift
Strong understanding of confidentiality and data protection
Initiative to improve processes and keep systems running smoothly
This role is central to a service supporting people through drug and alcohol recovery. Your work will directly support accurate reporting, service quality, and most importantly, better outcomes for individuals in the community.
If you’re someone who enjoys structured, meaningful work where no two days are the same, and you like being the person who keeps everything connected behind the scenes, this could be a great fit.
Please see attached Job Description for full details
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible working
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application
