We are looking for a friendly, professional, and motivated Customer Service Advisor to join our client's growing team on a permanent basis. This is an excellent opportunity for someone with previous customer service experience who enjoys helping people and resolving issues efficiently.
Key Responsibilities
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Handling customer enquiries via phone and email
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Providing excellent customer service at all times
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Resolving customer issues quickly and effectively
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Processing customer requests accurately and efficiently
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Maintaining accurate customer records and updating internal systems
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Working closely with other departments to ensure customer satisfaction
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Managing complaints professionally and following issues through to resolution
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Meeting individual and team performance targets
Requirements
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Previous experience in a customer service role
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Strong communication skills, both verbal and written
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Good IT skills and confidence using computer systems and Microsoft Office
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Ability to work in a fast-paced environment
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Strong problem-solving skills and attention to detail
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Professional and positive attitude
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Ability to prioritise workload and manage time effectively
Permanent role with excelllent benefits for the right candidate
