A well-established Insurance business with a strong track record of growth is looking to recruit a Trainee Claims Handler to join their friendly, professional team.This is a great opportunity for someone looking to build a long-term career in claims. You’ll receive full training to deliver an effective claims service, supporting the management of Legal Expenses Insurance claims, including:
What you’ll be doing (with training and support)
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Reviewing new claims to confirm policy cover and whether policy conditions are met
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Drafting clear correspondence, including declinature letters where claims are not covered
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Preparing and issuing claim acknowledgement letters, updates and statements to clients and/or solicitors
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Reviewing solicitor responses and assisting with negotiating terms where appropriate
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Supporting the appointment of solicitors and helping to prepare initial cost estimates
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Monitoring and accurately recording costs throughout the claim
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Obtaining advice from external specialists on more complex cases (with guidance from senior colleagues)
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Referring files to costs auditors where required prior to settlement of bills
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Closing files promptly on settlement and ensuring diaries/logs are kept up to date
What we’re looking for
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Clear, confident communication skills (written and verbal)
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Strong attention to detail and a good standard of written English/letter writing
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A genuine interest in building a career in Insurance/claims (any prior exposure to claims is helpful, but not essential as full training is provided)
Other informationDue to the office location, you’ll need your own transport
