Membership Finance Administrator (part time) – Suffolk Chamber of Commerce, the largest independent business organisation in the county, is looking for a part-time Membership Finance Administrator who will be responsible for the efficient administration of membership invoicing, renewals and credit control, while delivering a consistently high standard of service to our members.
This is a part-time, permanent position of 22.5 hours per week based in Ipswich, Suffolk.
This is an excellent opportunity for a highly organised and customer focused administrator to join a friendly, professional team and contribute directly to member retention and strong, long term relationships.
About the Role
As our Membership Finance Administrator, you will be responsible for monitoring outstanding membership payments and maintaining accurate debtor records. You will carry out structured and professional credit control activities at 30, 60 and 90 days, while also supporting the annual membership renewal and invoicing process. The role includes responding to member enquiries about invoices, renewals and payment methods, as well as maintaining accurate and confidential membership records within the CRM system. You will also communicate courteously and professionally with members, suppliers and colleagues. This position is well suited to someone who values detail, accuracy and collaboration, and who is confident and considerate when handling sensitive financial conversations.
What We Offer
We value our people as much as our members. Alongside a competitive salary of £26,000 pro-rated, we provide:
Company pension and healthcare package
23 days holiday pro rata (rising to 27 days additional years’ service)
Extended paid leave over the Christmas break
Flexible working opportunities
A supportive, professional and friendly working environment
Free onsite parking in Ipswich
About You
We’re looking for a proactive and reliable Membership Finance Administrator with:
Essential:
Experience in financial administration, accounts receivable or credit control
Excellent organisational skills and attention to detail
A customer focused approach and confidence handling payment conversations
Competent IT skills, including CRM systems and Microsoft Office
Desirable:
Knowledge of basic accounting or finance processes
Experience using finance or membership management systems
Why Join Us
This is your chance to work at the heart of Suffolk’s business community, supporting organisations of all sizes and contributing to the success and sustainability of Suffolk Chamber. You’ll be part of a collaborative team that values professionalism, flexibility and doing the right thing for our members.
If you’re an experienced and motivated individual with a ‘can-do’ attitude, we’d love to hear from you for the Membership Finance Administrator role.
There is no closing date for applications for the Membership Finance Administrator role, and the listing will be closed as soon as sufficient applicants have been received so candidates are advised to apply as soon as possible to avoid disappointment.
Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
No recruitment agencies, please
Additional key words: Membership administration, finance administration, credit control, invoicing, membership renewals, accounts receivable, debtor management, CRM systems, financial records, Microsoft Office, customer service, member enquiries, payment processing, attention to detail, organisational skills, financial accuracy, stakeholder communication, administrative support, relationship management, data management
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