An exciting opportuntity has arisen in the Swindon area for a Warehouse Returns Administrator.
About the Warehouse Retums Administrator role:
- Monday to Friday operation
- 1 x Fixed Early Shift (6am-2pm) position available
- 1 x Fixed Late Shift (2pm-10pm) position available
- Permanent role to start May 2026
- £27K per annum
Key Responsibilities for the Warehouse Returns Administrator role:
- Accurately process all customer returns (RMAs) and supplier returns following company procedures
- Inspect returned products, identify faults, damages, and discrepancies
- Record return details in the Warehouse Management System (WMS) / ERP
- Determine appropriate disposition routes (restock, scrap, repair, quarantine, RTV, etc)
- Ensure all documentation is correctly completed and stored
- Liaise with customer service teams to clarify return reasons, missing information, or issues with documentation
- Coordinate suppliers regarding faulty product returns, credits, and warranty claims
- Collaborate with inventory teams to maintain accurate stock levels
- Assist with cyclical stock checks involving returned goods or quarantine areas
- Produce weekly/monthly returns reports, highlighting trends and common issues.
Experience / Skills required for the Warehouse Returns Administrator role:
- Experience in a warehouse or logistics administrative role is essential
- Strong attention to detail and accuracy
- Good communication skills, both written and verbal
- Competent in using warehouse management or ERP systems & MS Excel
- Ability to work on deadlines and manage competing priorities.
- Knowledge of returns processes (RMA, RTV, warranty) is desirable
- Team player with a positive, proactive attitude
- Problem-solver with strong analytical thinking.
To be considered for the Warehouse Returns Administrator role apply today
