Sales Administrator

CV-Library • Banbury, Oxfordshire • 1h ago

Sales Administrator

The Role

We are seeking an organised and proactive Sales Administrator to join our team. This is a key support role within the business, ensuring that customer enquiries and orders are processed efficiently from initial contact through to production and invoicing.

As the central link between customers, distributors, the regional sales team, production, and finance, you will help ensure a seamless customer experience and accurate internal coordination.

This is a role within a stable and structured environment.

Key Responsibilities

Sales & Order Processing

Handling incoming leads from direct customers and forwarding qualified enquiries to the regional sales team
Receiving and processing orders from distributors
Receiving orders directly from the regional sales team
Liaising with the sales team to coordinate installation dates
Sending confirmed orders to production for machines to be calibrated and prepared
Raising and issuing invoices accurately and in a timely manner

Customer & Internal Communication

Acting as a first point of contact for customer and distributor queries
Managing the shared sales email inbox
Taking incoming calls and supporting other departments when required
Maintaining clear communication between sales, production and finance

Systems & Administration

Managing and updating the CRM system
Ensuring customer records and sales data are accurate and up to date
Providing general administrative support to the UK Sales Manager and wider team

Skills & Experience Required

Previous experience in an administrative role (sales administration experience beneficial but not essential)
Strong organisational skills with the ability to manage multiple tasks
Excellent attention to detail and accuracy
Confident communicator, both written and verbal
Comfortable using Microsoft Office systems
Experience with CRM or business systems (training can be provided)
Professional and customer-focused approach