Contract Support Administrator - Glasgow City Centre - Salary up to £30,000 DOE
CBW are looking for a Contract Support Administrator to work with a leading facilities company based in the City Centre of Glasgow. Your main duties consist of supporting the Commercial Team with financial administration, contract administration, and day-to-day operational support. This role is ideal for someone with strong organisational skills and experience in a commercial or financial environment.
Key Responsibilities:
Liaising between internal teams and client helpdesk's for updates and closure of nationwide planned and reactive tasks.
Providing information to account/ contract manager and client teams for regular reporting.
Organising accommodations and site permits.
Maintaining client portals, ensuring certification and paperwork is received and uploaded.
Assisting account/contracts manager with production of quotations.
Ordering of materials, equipment, and stock control.
Liaising with internal planning team for scheduling and booking of engineers.
Support the team with day-to-day administrative tasks, handling documentation, correspondence, and general enquiries.
Liaise with suppliers to resolve billing issues and assist with financial administration.
Apply schedules to generate pricing for reactive works and small project quotations.
Compile and submit client applications and reports in accordance with contractual guidelines.
Check and validate all financial submissions to ensure accuracy and compliance.
Review and approve purchase orders and invoices from subcontractors.
Work closely with Engineering teams and Helpdesk Administrators to maintain effective service delivery.
Create purchase order requests and record goods received.
Produce monthly client invoices and ensure financial records are kept up to date.Person Specification:
Strong administrative and organisational skills.
Excellent communication and customer service abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software.
Ability to manage multiple tasks and prioritise workload effectively.
Experience in working within a Facilities Management environment (preferred).
Previous experience in an administrative role, ideally within FM or a similar environment (Essential).
Familiarity with FM operations, property management, or building maintenance (advantageous).
Strong IT skills and experience working with databases and reporting systems.Salary & Benefits:
Salary up to £30,000 DOE
25 days annual leave plus bank holidays.
Generous workplace pension scheme.
Training, development & progression opportunities.
Monday to Friday 8am - 5pm office based
