Nightshift Customer Service Representative

CV-Library • Glasgow, City of Glasgow • 4h ago

Customer Service Representative - Nightshifts

Salary: £27,006.58 per annum

Location: Glasgow Head Office (G5 0US)

Contract type: Permanent ,

Hours: Nights - 4 nights on then 4 nights off - shift is 9.30pm till 7.30am

Full time: 35 hours per week.

Contract: Asda

Here's what you can expect to be doing:

Handling inbound and outbound calls, and logging jobs in a fast-paced environment
Co-ordinating contractors and City Technicians to ensure they attend to our City standards
Working in partnership with customers to achieve results
Completing a variety of administrative tasks such as quotes, uplifts, emails
End-to-end job management
Working as part of a team to drive customer excellence

Here's what we would like from you:

Here are the benefits we offer:

33 days (6.6weeks) paid holiday for a full-time contract
35 hours per week contract
Free on-site parking
Subsidised canteen facilities & vending machines
Access to Mental Health First Aiders
Recommend a Friend incentive
Pension scheme – up to 5% matched contribution
Company-funded Healthshield cash plan. Healthshield gives you money back on everyday healthcare costs, including dental, optical, physio, wellbeing, and much more
Salary sacrifice schemes, including Smart Tech and Cycle to Work
Great development and career opportunities
Access to One City, our reward and recognition hub. One City provides access to a host of benefits:
Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Currys, IKEA, Argos, and more
Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips
Access to our colleague reward and recognition tools, with awards ranging from £5 - £250