As Sales Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £27,000. This role will suit a customer service professional who wants to grow with the business.
Purpose of the role:
To deliver high levels of administration and customer service working ensuring end to end a smooth customer journey.
Key Accountabilities for the Sales Administrator:
Logging and matching customer contracts to goods ordered
Approving orders, making amendments, resolving queries, obtaining supplier quotes
Processing orders, sending out PO
Sending out estimated delivery dates and dispatch confirmations
Reporting damaged/missing items maintaining logs
Sending out contracts
Liaising with customers daily basis providing updates, dealing with complaints
Arranging conference facilities for meetings and training days
Liaising with internal teams
Carry out credit control ensuring orders are processed within dateKey Skills Required for the Sales Administrator:
High levels of customer service over the phone and by email
Solid administration skills
Experience of working with a CRM would be an advantage
Highly organised with excellent levels of attention to detail
Adaptable in a changing environment
Credit control experience
Strong IT skillsWhat's in it for you?
A starting salary of up to £27,000
Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 10 min breaks
23 days hol + bank hols (you can also buy and sell hols days
Birthday day off (after one year service
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
Plenty of free parking
