Overview
We are currently recruiting for an Administrator on behalf of a national provider of sustainable heating solutions.
Operating for over 35 years, they have hundreds of staff working for them across multiple offices in the UK.
Their services include the design, installation, maintenance and management of plant rooms and heat networks on behalf of local authorities, universities, factories, housing associations, private landlords and utility energy suppliers.
We are looking for an organised individual who can demonstrate initiative and work well in a team. We are looking for someone with good IT skills and is confident picking up inbound calls and arranging access appointments for engineers to attend.
This is a temporary position which is expected to go on 2 – 3 months. There is a chance it could go permanent but we can’t guarantee that at this stage. It is working Monday to Friday, 37 hours per week, paying £15 per hour. The role is based in Shipley.
Responsibilities & Skills
-
Prioritisation: Able to assess urgency vs. importance and allocate time effectively.
-
Task management: Keeps a clear, structured to‑do list or system that ensures nothing is missed.
-
Document control: Maintains accurate filing systems (digital and physical), ensuring information is easy to find.
-
Planning ahead: Schedules work proactively, anticipating workload peaks and resource needs.
-
Proactive problem-solving: Acts without waiting to be told—identifies issues early and suggests practical solutions.
-
Process improvement mindset: Looks for ways to streamline admin tasks, improve workflows, or reduce inefficiencies.
-
Takes ownership: Volunteers for tasks, seeks opportunities to add value beyond day-to-day responsibilities.
-
Self-motivated: Works independently, maintaining momentum even with minimal supervision.
-
Accountability: Takes responsibility for each step, ensuring tasks are fully completed rather than partially done.
-
Attention to detail: Ensures work is accurate, consistent, and completed to a high standard before handing it over.
-
Follow-through: Tracks deadlines and commitments, checking progress and closing the loop with stakeholders.
-
Persistence: Stays on task even when obstacles appear, finding ways to remove blockers or escalate appropriately.
-
Clear and concise: Able to convey information in a precise and professional manner.
-
Stakeholder awareness: Understands the needs of managers, colleagues, and customers—tailoring communication accordingly.
-
Proactive updates: Keeps people informed of progress, especially when timelines or expectations shift.
-
Timekeeping: Consistently punctual and meets deadlines.
-
Consistency: Can be trusted to complete tasks the same high-quality way every time.
-
Integrity: Handles sensitive information appropriately and follows organisational policies.
-
Handles competing priorities: Manages several concurrent tasks without sacrificing quality.
-
Calm under pressure: Maintains composure during busy periods, ensuring work remains accurate and organised.
-
Finds answers independently: Uses tools, systems, and judgement to resolve questions before escalating.
-
Adapts quickly: Responds well to changes in procedures, systems, or workload.
-
Competent with office software: Confident in Excel, Outlook, Teams, file management and scheduling tools.
-
Learns systems quickly: Adapts to new digital tools or processes with minimal training.
Note:- Apex Resourcing Solutions are acting as an Employment Agency