X3 Outbound Call Executives - Data Cleansing Project!
đź“Ť Castleford - Short walk from the train station
📅 6‑month contract | ASAP start
đź•’ 37 hours per week, Monday-Friday (flexible start/finish times)
đź’· ÂŁ14.07-ÂŁ15.97 per hour
About the Role đź’Ľ
We're supporting a well‑known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team.
In this role, you'll play an important part in a large-scale data‑cleansing project- contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR‑compliant records. You'll also check whether customers still wish to receive services and action updates accordingly.
It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment.
What You'll Be Doing âś…
Making professional outbound calls to tenants and customers
- Updating and cleansing internal databases with notes, contact details, and relevant changes
- Coordinating clear and accurate responses to customer queries, referring to other departments when appropriate
- Taking follow-up actions to ensure full resolution and excellent customer communication
- Supporting with inbox management and general administrative tasks
What We're Looking For đź’ˇ
Experience in a customer service, call centre, or customer‑facing role
- Excellent communication and interpersonal skills
- Strong attention to detail when recording information
- Confident using IT systems - Outlook, Excel, CRM platforms
Why Temp with Office Angels? đź’™
Weekly pay - every Friday
- Minimum 28 days annual leave
- A dedicated consultant supporting your journey
- Early access to permanent opportunities
- Free eyecare vouchers
- "Temp of the Month" recognition
- Mobile‑friendly timesheets
- Retail discounts & perks
- Access to well‑being platforms
- Free LinkedIn Learning courses (Microsoft Office, languages & more)
If this sounds like the right fit for you, apply today with your most up‑to‑date CV!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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