Service Delivery Accounts Assistant needed to cover a year's FTC starting in April, this position is paying an annual salary of £27,000. Working hours are Monday to Friday 9am - 5:30pm.
Duties:
Ensuring all contracted work is being delivered to client expectations and within agreed
Supporting the planning team to ensure all work is scheduled in line with KPIs
Problem solving - to include customer complaints & delivery issues.
Ensuring records are kept up to date with progress
Liaising with Sales Account Manager on any upselling/cross selling opportunities and remedial works
Ensure line manager is up to date with any issues which may affect customer relationships
Nurture good relationships with customers and colleagues
Benefits:
28 Days Holiday inc Bank Holidays
Pension Scheme
Extensive Training
Referral Scheme
Experience required:
Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
PC literate with Microsoft Excel, Word and Outlook skills
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website
