We are looking for a Temporary Customer Care Coordinator to support a busy customer care team on a short-term basis. This role will focus on handling customer enquiries, coordinating defect-related activity, and providing general administrative support.
Key responsibilities:
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Acting as a first point of contact for customer queries and post-occupation issues
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Logging and updating defects, ensuring information is recorded accurately
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Coordinating diaries for site visits and inspections
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Issuing work instructions and liaising with contractors and internal teams
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Maintaining records, reports, and general administration
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Supporting complaint handling and status updates where required
About you:
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Previous experience in a customer care or coordination role
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Strong communication skills and a customer-focused approach
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Well organised with good attention to detail
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Confident using MS Office (Word, Excel, Outlook)
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Experience using Coins would be a strong advantage
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Able to pick things up quickly and work effectively in a fast-paced environment
This is an excellent opportunity for someone available immediately and looking for a short-term assignment within a supportive team.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
