Office Administrator / Receptionist
£28,000 – £30,000 | Full-time | Colchester | 37.5 hours per week
WE Talent are working with a well-established professional services business based in Colchester, who are looking to appoint an Office Administrator / Receptionist to join their supportive and close-knit support team.
This is a pivotal role within the business and would suit someone who enjoys being the first point of contact, takes pride in creating a welcoming environment, and likes variety in their day. You’ll work closely with Partners, Managers and wider teams, providing essential front-of-house, administrative and office support.
The Role
As Office Administrator / Receptionist, you’ll play a key part in the smooth day-to-day running of the office. Your responsibilities will include:
Client Service & Front of House
Creating a professional and welcoming environment for clients and visitors
Organising meetings, hospitality and reception cover
Supporting the full client lifecycle, from onboarding new clients through to submission of final accounts
Managing client documentation and records using bespoke systems
Supporting compliance processes, including anti-money laundering checks
Assisting with company secretarial tasks such as confirmation statements, dividend vouchers and changes to company details
Monitoring and managing critical client deadlines in collaboration with portfolio holders
Office & Administrative Support
Copying, scanning, binding and electronic document filing
Managing incoming and outgoing post and packages
Preparing standard correspondence and client documentation
Electronic filing of accounts and tax returns
Arranging internal and external meetings
Assisting with billing by issuing invoices
Answering and directing telephone queries from clients, colleagues and external stakeholders
Liaising with internal teams including facilities, database and marketing
Supporting ad-hoc tasks and projects as required
Some travel to other offices across East Anglia may be required from time to time.
About You
You’ll be a confident, organised and approachable individual who enjoys working as part of a team and providing excellent service.
Essential experience includes:
Previous experience in an office administration or client-facing role
Strong customer service skills
Ability to work independently and use your initiative
Experience supporting or reporting into a management team
Good working knowledge of Microsoft Office (including Excel) and the ability to learn new systems quickly
Personal attributes:
Highly organised with excellent attention to detail
Adaptable and comfortable juggling a variety of tasks
Calm under pressure and able to meet deadlines
Confident communicator, both written and verbal
Proactive problem-solver with sound judgement
Team-oriented, reliable and professional
You’ll also hold GCSEs in English and Maths (grade C/4 or above) or equivalent.
What’s on Offer
In return, you’ll be joining a business that genuinely invests in its people and supports long-term career development at a pace that suits you.
Benefits include:
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24 days holiday + bank holidays
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Medicash plan
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Life assurance
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Pension (5% employee / 3% employer)
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Annual salary review
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Professional subscriptions
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Exam awards
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Option to purchase private medical insurance
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10 days paid sickness
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Group income protection
If you are looking for a role that offers variety and career progression. Please apply now!
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