Assistant Licensing Manager
Birmingham, West Midlands
The role:
The Assistant Licensing Manager is integral to the regulation of the National Lottery. You will be part of the team responsible for the management and oversight of the National Lottery operator’s compliance with the National Lottery Licence, supporting the team in interpreting Licence Conditions, processing proposals from the operator, and developing Licence policy as required.
The team:
The team keeps the Fourth National Lottery on track by building smart assurance and risk frameworks, turning complex data into insight and helping stakeholders remain assured. We ensure that the National Lottery operator remains compliant with the Regulations: we interpret Licence Conditions, review proposals from the operator, and assess and implement policy changes. We also work across the Commission to make sure the National Lottery delivers for Good Causes, and support our wider mission to keep gambling safer, fairer, and crime-free, whilst also ensuring the National Lottery is run with all due propriety. If you've got good judgement, an approachable communication style, and a willingness to ask the right questions, it could be you we're looking for!
Our offer to you:
- Civil Service Pension, with 28.97% employer contribution
- 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
- Holiday purchase scheme (option to buy up to five extra days’ annual leave)
- Flexible working & family-friendly policies
- Ergonomic, fully accessible office, very close to Birmingham New Street Station
- Open, collaborative and people-focused culture
Your responsibilities:
Within this role, you will be responsible for:
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Providing support for activities relating to the Gambling Commission’s management of the National Lottery Licence. This will include providing support in relation to:
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The processing of requests from the operator for Licence variations or waivers.
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The assessment of proposals from the operator for new games and/or activities.
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Activities relating to the transition between National Lottery Licences.
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Providing support in relation to the identification and delivery of policy changes to the National Lottery regulatory framework.
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Developing and providing insights and reports to key stakeholders as necessary/upon request.
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Building and maintaining positive relationships with internal stakeholders (including the teams within the Gambling Commission which support the regulation of the National Lottery) and external stakeholders (including the National Lottery operator and other key external contacts).
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Providing additional administrative support within the team, including:
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Acting as Chair and/or Secretariat for internal and external meetings and groups.
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Presenting at and contributing to internal team building and team development sessions.
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Organising projects and other meetings.
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Acquiring a sound understanding of the National Lottery regulatory framework and associated processes, and using this to inform all aspects of this role.
The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.
Please note, whilst undertaking this role, you will be prohibited from partaking in the National Lottery.
What we’re looking for:
Essential criteria:
- Excellent communication skills, both orally and in writing, with the ability to convey complex or highly nuanced concepts and issues clearly and succinctly to a wide range of audiences.
- Experience of supporting projects, delivering workstreams to agreed outcomes and deadlines.
- Understanding of, and experience in, applying core techniques for analysis and insight, and shaping and presenting clear outputs.
- Ability to understand and demonstrate application of risk-based decision-making.
- Experience of developing and optimising effective internal and external stakeholder relationships.
Desirable criteria:
- Experience in a regulated sector, working with a regulator or regulated company, and of regulatory best practice.
- Experience in the public sector or working with the Central Government.
Your application:
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply for this position, please see the Gambling Commission careers website.
The Gambling Commission has an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities, and experience match the essential criteria for the role.
The selection process for this vacancy will comprise an interview consisting of competency and technical questions and a presentation. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.
The closing date for this role is midnight on Tuesday 10th February 2026.
Interviews are expected to be held week commencing Monday 23rd February 2026.
Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
About us:
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licences to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency and enforcing compliance with legal standards to maintain public trust in the industry.
We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.
Please apply if you want to be part of an organisation that is a force for good!
*The Gambling Commission reserves the right to offer this role on a fixed-term basis until 12/07/2027 to provide cover for an internal secondment
