Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.
We have an exciting opportunity for an administrator to join our existing team in Portsmouth.
The Role:
Responsible for providing a face to face contact with service users, and to provide support to all administration functions within the clinical team.
Responsibilities:
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Raise and issue restock orders for ED
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Issue restock orders for Fracture clinic QAH
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Booking patients appointments for all departments face to face and via telephone
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Answering and making telephone calls
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Filing notes and returning notes to medical records
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Preparing clinics
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Checking and actioning mailboxes
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Registering referrals
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Taking control of clinic lists during the event of a fire/emergency
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Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures
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Keeping all patient details up to date on Meditech
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Stock take on site when required
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Support clinical staff when required (e.g. Chaperoning)
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Taking minutes in meetings
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Posting out goods
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Cover Reception and front office duties when required
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Any other administrative duties as directed
What we are looking for:
Competent in multitasking and working well under pressure.
Reliable and time efficient
Excellent attention to detail
Previous customer service experience and dealing with the public
Good phone manner
What we offer in return:
Competitive salary
Incremental holiday allowance (rising with service)
Canteen onsite
Employee discount platform
Employee Assistance Programs
Qualification support
Flexible working
Refer a friend incentive
Cycle2work scheme
Subscription and registration fees paid e.g. HCPC
Continuous professional development plans with internal and external training and courses available
