Integrated Offender Management Unit (IOMU) Custody Administrator
Location: HMP Bronzefield
About the Role
The Integrated Offender Management Unit (IOMU) sits at the heart of HMP Bronzefield, providing vital administrative support to ensure residents receive structured, lawful, and purposeful sentence management throughout custody and beyond.
We are seeking an IOMU Custody Administrator to support operational colleagues by delivering accurate, timely, and compliant administrative services. You will act as a key point of contact for internal teams and external agencies, contributing directly to safe custody, lawful release, and effective offender management.
This is a fast-paced role that requires strong attention to detail, the ability to manage competing priorities, and confidence working within a highly regulated environment.
Join Sodexo and be part of something greater — a team where you can act with purpose and thrive in your own way.
For more information, please visit Sodexo Careers.
Main Responsibilities
Provide comprehensive administrative support to the IOMU in line with policies, procedures, and Prison Service Instructions (PSIs)
Accurately complete sentence calculations, including new sentences, transfers, recalls, civil, and confiscation orders
Ensure the correct and timely release of residents, including preparation of licences and release documentation
Coordinate court productions, including physical attendance and video link appearances
Manage parole processes, including oral hearings, dossier collation, and coordination with all parties
Identify and notify the Home Office of all Foreign National Offenders
Liaise with external agencies including Probation Services, Courts, Immigration, and Social Services
Support Sentence Planning Boards, Release on Temporary Licence (ROTL), and Home Detention Curfew (HDC) processes
Conduct pre-release checks and ensure all documentation is accurate and submitted on time
Maintain and update computer systems and records
Respond to telephone, email, and written enquiries, complaints, and post
Take minutes for meetings when required and support the Custody Team Leader and Manager
Ensure all work is completed with a high level of security awareness and confidentiality
Please refer to the attached job description for full role requirements.
The Ideal Candidate
You will be an organised, reliable administrator who is comfortable working in a structured and process-driven environment.
You will have:
Strong IT skills, particularly in Microsoft Office
Excellent attention to detail and accuracy
Ability to prioritise workload and manage competing deadlines
Confidence communicating with internal teams and external partners
Experience working within strict processes, procedures, and compliance frameworks
Strong organisational and diary-management skills
A customer-focused approach with a calm and professional manner
Ability to work independently and as part of a team
Willingness to attend training as required
Please note: Successful candidates will be subject to Enhanced Level 2 Security Clearance and an Enhanced DBS check.
Package Description
Salary: £10,842 per annum
Hours: Part-time, 16 hours per week
Working pattern: Wednesday & Friday, 08:30–17:30 (subject to change)
Fixed term 1 year contract
Benefits:
Free car parking
Free meals on site
Access to on-site gym
Employee Assistance Programme
Why Join Sodexo?
Working with Sodexo is more than a job — it’s a chance to be part of something greater. You’ll be part of a company that values you, supports your development, and enables you to make a meaningful impact every day.
We offer 20+ benefits, including:
Sodexo retirement plan
Discounts with over 1,900 retailers
Gym and lifestyle discounts
Confidential 24/7 Employee Assistance Programme offering emotional, legal, and financial support
Further details can be found in the attached benefits information.
About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As a global leader in Quality of Life services, we operate in 55 countries, serving over 100 million consumers each day.
We are committed to equality, diversity, and inclusion and welcome applications from candidates from underrepresented backgrounds. We are proud to be a Disability Confident Leader, offering guaranteed interviews to candidates with disabilities who meet the minimum criteria
