Branch Administrator (Maternity Cover)
We are currently recruiting for a Branch Administrator to join a busy and well-established branch in Saxmundham. This is a fixed-term maternity cover role for a period of 12 months, supporting the branch team and ensuring the smooth day-to-day running of administrative operations.
The Role
Reporting to the Branch & Sales Manager, you will play a key role in delivering a high-quality administrative service across the branch. Acting as a Personal Assistant to the Branch Manager, you will also support wider branch functions as required, maintaining clear communication between customers and internal teams.
Key Responsibilities
Provide Personal Assistant support to the Branch & Sales Manager
Manage incoming calls and oversee the branch switchboard
Act as the first point of contact for customer enquiries
Deliver administrative support across multiple departments
Prepare sales quotations and process invoices and delivery tickets
Carry out daily cashiering duties and liaise with Head Office
Maintain accurate records and ensure systems are kept up to date
Regularly update the sales database
Support the sales team during events and trade shows
Conduct monthly stock checks on domestic items
Ensure effective and timely communication across the branch
Deliver a consistently professional and customer-focused service
About You
Excellent communication skills with a confident and professional telephone manner
Comfortable dealing with people at all levels
Discreet and trustworthy when handling confidential information
Highly organised with the ability to multitask and prioritise workloads
Strong attention to detail with a high level of accuracy in written and numerical work
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Self-motivated, approachable, and a strong team player
Able to use initiative and adapt in a fast-paced environment
Well-presented and detail-oriented
Additional Information
Hours: 35 hours per week, Monday to Friday, 8:00am – 4:00pm (1-hour unpaid lunch)
Contract: Fixed-term (12 months),
Salary: £23,625
