Job Title: Administrative Officer (AO)
Booking Number: (phone number removed)
Location: The County Court at Brentford, Alexandra Road, Brentford, Greater London, TW8 0JJ
Company: Brentford County Court
Pay Rate: £15.59 per hour
Working Hours: Full-time, office-based
Contract End Date: 07/05/2027 (with potential to extend, not guaranteed)
Job Overview
We are seeking a dedicated and organised Administrative Officer (AO) to join the team at Brentford County Court. This is a full-time, office-based role supporting the effective delivery of court and tribunal services through high-quality administrative and operational support.
Key Responsibilities
Administration
Preparing papers and files for courts, tribunals, hearings, and meetings
Producing court and tribunal documents
General photocopying, filing, and data input
Creating and updating records on in-house systems
Opening and dispatching post
Booking and preparing meeting rooms and supporting training sessions
Preparing meeting agendas, joining instructions, and handouts
Drafting
Drafting standard letters, correspondence, minutes, notes, reports, and submissions in line with guidelines
Court & Operational Support
Clerking civil and family courts, tribunals, and hearings
Assisting court users and supporting listing and rota management
Contacting relevant parties, scheduling hearings, serving documents, executing warrants, and collecting fines and fees (including chip and pin payments)
Handling face-to-face, telephone, and written enquiries
Working collaboratively as part of a team to support Team Information Board (TIB) meetings
Contributing to problem-solving, new SOP implementation, and small projects
Undertaking ad hoc duties such as Jury Bailiff Officer, Learning & Development Coordinator, or Health & Safety roles
Casework Processing
Processing court orders, claims, fines and fees, and legal aid documentation
Accurately updating and resulting court files
Working to workload targets for accuracy and throughput
Checking & Verifying
Checking documents, records, claims, accounts, and returns against procedures and regulations
Ensuring compliance and quality standards are met
Cross-checking and validating colleagues' work where required
Information Gathering & Reporting
Collecting and assembling information for reports, returns, statements, and warrants
Preparing bundles and chasing outstanding information
Supporting preparation and delivery of daily TIB meetings
Calculations & Financial Tasks
Producing basic statistical and financial reports
Reconciling accounts, preparing invoices, and updating records
Managing juror numbers efficiently
Spending limited sums on behalf of the office when required
Communication & Customer Service
Communicating effectively with the judiciary, magistracy, court staff, external agencies, and the public
Providing a helpful, prompt, and professional service
Offering guidance on court procedures and form completion
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
