About the Role
We are looking for a reliable and well-organised Freight Forwarding / Logistics Administrator to support a busy transport and logistics operation. This is a key office-based role responsible for the day-to-day administration of road freight movements between the UK and Europe, including full loads, part loads and time-critical shipments.
You will work closely with customers, hauliers and internal teams to ensure shipments are accurately processed, tracked and completed to a high standard.
Key Responsibilities
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Creating and managing freight bookings from start to finish
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Preparing and processing transport and shipping documentation
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Liaising with customers, drivers, hauliers and overseas partners
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Tracking shipments and providing updates to customers
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Supporting customs and delivery paperwork where required
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Raising and checking invoices and assisting with billing queries
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Maintaining accurate records on internal systems and spreadsheets
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Handling general office administration, emails and telephone enquiries
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Chasing PODs and outstanding documentation
Requirements:
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Previous experience in freight forwarding, logistics or transport administration is essential
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Strong attention to detail and excellent organisational skills
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Confident communicator, both written and verbal
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Comfortable working in a fast-paced office environment
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Competent with Microsoft Office, particularly Outlook and Excel
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Experience with transport or freight systems is advantageous
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Proactive, reliable and able to work independently and as part of a team
What’s on Offer
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Office-based role in Southend-on-Sea
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Stable, long-term position within a growing logistics business
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Supportive team environment
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Competitive salary based on experience
