Location -
Guildford Outskirts
Our client is seeking a Sales Administration professional to cover maternity leave within a busy and collaborative team.
You will support customers and internal sales stakeholders to ensure orders are processed efficiently, enquiries are handled professionally, and day-to-day operations run smoothly.
Key Responsibilities
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Process customer orders accurately and efficiently
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Handle incoming calls and emails, delivering a high level of customer service
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Provide clear information on products, pricing, stock availability, and delivery times
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Proactively communicate order updates and resolve issues promptly
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Identify and address potential problems before they escalate
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Provide administrative support to the wider sales team
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Carry out general administrative duties, including backlog reporting and goods-in reporting
Skills & Experience
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Experience in sales administration, order processing, or customer service
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Strong written and verbal communication skills
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Highly organised with strong attention to detail
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Competent in Microsoft Office and familiar with ERP systems
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Ability to prioritise workload and remain calm under pressure
