Specialist Product Engineer (Production Support)
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Remote Type: Hybrid
Locations: Randburg
Time Type: Full time
Posted On: Posted Yesterday
Time Left to Apply: End Date: November 20, 2024 (5 days left to apply)
Job Requisition ID: R-15969355
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Alternative Channels, a division within the Integrated Channels Everyday Banking, is looking for a Specialist Product Engineer with strong administrative and communication skills, as well as preferably ATM exposure and experience.
Job Description
- Apply critical thinking, design thinking, and problem-solving skills in an agile team environment to solve technical problems (Front End, Back End, or Middleware) with high-quality solutions.
- Contribute to all phases of the development lifecycle.
- Evaluate analysis, problem definition, business requirements, solution development, and provide recommendations to enable the operational feasibility of solutions.
- Quickly produce well-organized, optimized, and documented source code to deliver technical solutions.
- Ensure designs and solutions support the technical organization principles of self-service, repeatability, testability, scalability, and resilience.
- Apply general design patterns and paradigms to deliver technical solutions.
- Support the development of CI/CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins or similar tools and deploying to multi-site Kubernetes environments).
- Use and configure modern observability techniques leveraging aggregated logging via ELK stack, metrics via Prometheus/Grafana/NewRelic, and tracing using Zipkin/Jaeger.
- Automate tasks through appropriate tools and scripting (e.g., Jenkins, Docker, Ansible, Kubernetes).
- Debug existing source code and polish feature sets.
- Work with integrated teams and other developers to improve and evolve technical products and services.
- Align all application development and development processes to Group Architecture and Infrastructure guidelines.
- Provide input into project and program teams (when required) to plan and manage the development lifecycle (e.g., releases, risk management, testing, integration).
- Conduct reviews, performance monitoring, and ongoing optimization and maintenance on applications.
- Stay ahead of the curve on emerging technologies and development practices.
- Conduct peer reviews, testing, and problem-solving within and across the broader team.
- Support the people change teams in the development of user material (Customer, Employee, and 3rd Party Adoption).
- Identify technical risks and mitigate these (pre, during, and post-release).
- Update/Design all application documentation aligned to the organization technical standards and risk/governance frameworks.
- Participate in incident management and DR activity.
Skills Required
- CEN XFS (ATMs self-service devices)
- Aptra Vision
- ATM image, Windows build, and lockdown of devices (advantage)
- Microsoft Operating System policies application
- Knowledge as service engineer of all operations on ATM
- Analytical skill to investigate RC for production incidents
- Knowledge of Aptra Activate/Enterprise (advantage)
- C#
- Agile ways of working
- Agile tools (Jira, Confluence)
Education
Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
About Us
Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management, and insurance.
Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda, and Zambia. We also have offices in China, Namibia, Nigeria, the United Kingdom, and the United States of America, a Technology Hub in Prague, and insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania, and Zambia.
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