Time left to apply: End Date: November 20, 2024 (5 days left to apply)
Job requisition ID: R-15969367
Empowering Africa’s Tomorrow, Together…One Story at a Time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking, and problem-solving skills in an agile team environment to solve complex technical problems (Front End, Back End, and Integration) with high-quality solutions & leading all phases of the development lifecycle to deliver.
Job Description
Product & Service Direction Setting, Solution Design & Performance Management:
- Assume ‘one stop shop’ accountability & ownership for the ITSM / ITOM platform/s and associated Databases.
- Work with CIO’s and business product owners to define the product strategy for the ITSM/ITOM Platform.
- Leverage a deep understanding of the organisation's internal and external environments (e.g. regulatory) to identify opportunities to leverage the ITSM /ITOM platform.
- Act as the single point of partnership & assume responsibility for managing the senior business interface relationship for our chosen platform technology.
- Collaborate across the tech value chain and the business value chain to guide the business on appropriate solutions.
- Define & ensure approvals of the ITSM /ITOM platform/s roadmap and associated business cases and budgets.
- Work with business product owners / SME’s & process engineers to understand business processes & identify opportunities.
- Leverage specialist analysis tools, frameworks, techniques, and practices to elicit, define, and organize business requirements.
- Translate & document user stories into a technical solution vision & specifications.
- Apply design thinking practices to define & design detailed product solutions.
- Lead & facilitate the complete design of the config / new capability solution blueprints.
- Ensure all stakeholders are aligned and have the relevant information for effective decision making.
- Lead the detailed scoping, prioritisation & integration planning for the design & deployment of platform product solutions.
- Take ownership for leading discussions in the Group Architecture forum.
- Design & produce platform related management information & translate this into business insights.
- Identify, source & produce accurate, reliable, consistent information for effective estate management.
- Monitor the performance of products and services.
- Stay ahead of the curve on all platform capabilities.
- Ensure knowledge management practices are implemented.
Managed Services:
- Lead the commercial negotiation & contracting processes with platform providers.
- Act as the single point of contact for MSP’s.
- Ensure the implementation of effective relationship & communication management routines.
DevOps and DevOps Delivery Management:
- Cascade the product vision and strategy to all support, engineering & architecture teams.
- Provide strategic product & roadmap advisory.
- Ensure the most optimal design & deployment of platform solutions.
People:
- Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base.
- Build a high-performance team environment.
Financial Management, Risk & Governance:
- Carry the ‘one stop shop’ accountability for all risk associated with technical decision making.
- Manage & apply the organization risk & governance frameworks.
Education
Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
About Us
Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management, and insurance.
Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania, Uganda, and Zambia.
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