Customer Care AdministratorBury St Edmunds£15.02 per hourFull-Time | Temporary (Approx. 4 Weeks)Free Parking AvailableImmediate Start
Are you available immediately and looking for a fantastic opportunity to earn extra money in time for Christmas?
We are currently recruiting for a Customer Care Administrator to join a busy and supportive team based in Bury St Edmunds on a temporary basis for approximately four weeks. This is an excellent opportunity for someone with previous customer service or administration experience who enjoys a varied role and can quickly become a valued member of the team.
Your new role
Working as part of the Customer Care team, you will provide administrative and customer support, ensuring customers receive an excellent service experience.
Duties will include:
Answering incoming customer calls and responding to enquiries
Logging jobs accurately onto the company's internal systems
Taking messages and passing information to the relevant teams
Uploading and maintaining information on the CRM system
Liaising with engineers regarding appointments, updates and job progress
Processing invoices and supporting the invoicing function
General administrative support to the wider team
Ensuring all customer interactions and records are updated accuratelyWhat you'll need to succeed
To be successful in this role, you will ideally have:
Previous experience within a customer service, customer care or administrative role
Excellent communication skills, both written and verbal
Strong organisational skills and attention to detail
Good IT skills and the ability to learn new systems quickly
Experience using CRM systems would be advantageous
A proactive approach and willingness to support a busy team
The ability to hit the ground running and work independently when requiredWhat you'll get in return
Immediate start available
Circa 4-week temporary assignment
Competitive hourly rate of £15.02 per hour
Free on-site parking
Full-time hours, Monday to Friday
Working hours of either 8:30am-4:30pm or 9:00am-5:00pm
Friendly and supportive working environment
An excellent opportunity to earn additional income ahead of ChristmasWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us today for more information.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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