Just Recruitment is proud to be working alongside a well-established and growing business in Sudbury, assisting them in the recruitment of a Sales Administrator to join their team.
This is a varied and challenging role, ideal for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in delivering outstanding customer service.
Key Responsibilities:
- Daily review and processing of customer schedules and sales orders.
- Accurate data entry and order management through customers' own online portals.
- Handling customer enquiries, resolving queries and proactively progressing orders.
- Liaising closely with internal departments, including Purchasing, Manufacturing and Despatch, to ensure orders are processed and delivered efficiently.
- Preparing commercial and export documentation.
- Supporting annual price increases and promotional activities for existing customers.
- Providing general sales administration support and helping to resolve day-to-day operational issues.
Approximately 75% of this position is administration-based and involves a significant amount of problem-solving, managing customer queries and ensuring orders run smoothly.
Essential Skills and Experience:
- Previous experience in a sales or customer-focused environment.
- Strong problem-solving and organisational skills.
- Excellent attention to detail and accuracy.
- Confident using Microsoft Excel.
- Ability to learn quickly and adapt to new systems and processes.
- A proactive approach, with plenty of initiative.
- A positive attitude and strong team-working skills.
Monday - Friday
9am - 5pm
