Market 36 Recruitment are currently recruiting for a Commercial Administrator on behalf of our client based near Saffron Walden, on a permanent basis.
Our client is looking for an experienced and customer-focused Administrator to join their team, providing commercial and administrative support. The ideal candidate will have a strong background in customer service and administration, preferably within aviation, construction, rail or a similar industry.
Roles & Responsibilities
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Accurately input and maintain information within internal database systems.
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Handle customer enquiries and provide excellent customer service by telephone and email.
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Liaise with customers and internal departments to track and progress maintenance and repair activities.
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Manage customer service issues and ensure enquiries are dealt with professionally and promptly.
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Maintain strong working relationships with internal teams and external customers.
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Complete general administrative duties and ensure records are kept accurate and up to date.
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Follow company procedures and maintain high standards of quality and accuracy.
Experience, Skills & Qualifications
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Previous experience within a commercial administration or customer service role.
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Strong customer service and communication skills.
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Experience within aviation, construction, rail or a similar industry would be advantageous.
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Confident using Microsoft Office and internal database systems.
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Excellent attention to detail and organisational skills.
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A professional and customer-focused approach.
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Ability to work effectively as part of a team and manage workload independently.
Working Pattern & Benefits
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31 days annual leave, including Bank Holidays.
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Annual profit share scheme.
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Company pension.
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Employee Assistance Programme.
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Free on-site parking.
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Training and career development opportunities.
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Company uniform and PPE provided.
Hours: Monday to Friday, 8:00am–4:30pm
Salary: £30,000–£32,000 per annum, depending on experience
Job Type: Full-time, Permanent
Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles