Care Coordinator
Plymouth | Full Time | Nurseplus UK
We're looking for an organised, proactive Care Coordinator to join our Plymouth branch at an exciting time for the business.
There are some great opportunities ahead as the branch continues to grow, and this is a fantastic opportunity for someone who enjoys a fast-paced environment, thrives on building relationships and wants to play an important part in delivering high-quality care across the local community.
You'll be at the heart of our service, coordinating care, supporting our care staff and ensuring service users receive the right support when they need it. Working closely with the wider branch team, you'll help us deliver on new opportunities while maintaining the high standards our service users deserve.
What you'll be doing
Coordinating care delivery
Managing rotas and coordinating care staff to ensure service users receive reliable, consistent support
Matching care staff to service users based on their needs, skills and availability
Responding to changes in care requirements, covering shifts and resolving scheduling challenges
Ensuring care plans and service user records are accurate and up to date
Supporting branch growth
Helping the branch successfully deliver new contracts and packages of care
Supporting the onboarding of new service users and care staff as the service expands
Building positive relationships with service users, families and care staff
Identifying opportunities to improve the service and supporting the branch's continued development
Recruiting and Onborading new candidates
Maintaining quality and compliance
Ensuring care delivery follows agreed care plans, policies and relevant regulations
Monitoring service quality and escalating concerns, incidents or safeguarding issues appropriately
Supporting audits, reviews and accurate record-keeping
Promoting safe, person-centred care in everything you do
Supporting the team
Providing day-to-day support to care staff and helping resolve queries
Communicating changes clearly and keeping everyone informed
Working closely with the Registered Manager and wider branch team to ensure smooth operations
What we're looking for
Experience in care coordination, scheduling, rostering or a similar operational role
Strong organisational skills and the ability to manage competing priorities
Excellent communication and relationship-building skills
A practical, solutions-focused approach, especially when plans change at short notice
Confidence using computer systems and maintaining accurate records
An understanding of domiciliary care and the importance of safeguarding and person-centred support
A positive, team-focused attitude and an interest in being part of a growing service
Why join Nurseplus?
Join at an exciting time: Be part of a branch winning new contracts with opportunities for further growth
Make a real difference: Help ensure service users receive reliable, high-quality care
Enjoy a varied role: No two days are the same in a busy, growing care service
Develop your career: Build your experience and skills within a supportive branch team
Be part of the community: Build relationships with care staff, service users and local partners
At Nurseplus, our people are at the heart of everything we do. We're looking for someone who takes pride in keeping things running smoothly, enjoys working with people and wants to help a growing service succeed.
If you're organised, adaptable and ready to make a difference, we'd love to hear from you.
Apply today.
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