Administrator - Quality Assurance

CV-Library • Walsall, West Midlands (County) • 1d ago

Administrator – Quality Assurance | Aldridge

£27,000–£30,000 depending on experience Hours: 9:00am–5:00pm, Monday to Friday

Our client is seeking a highly organised and proactive Administrator to join their team. This is an excellent opportunity for an experienced administrator who is looking to further develop their career in a professional and supportive environment.

You will be part of a growing team, where you will gain hands-on experience in quality assurance and certification, receiving structured in-house training to broaden your skills and responsibilities.

Key Responsibilities

Administration of certification records and processes
Entering client information and projects into the CRM system
Allocation of NACE codes
Reviewing and allocating certification scopes
Preparation and issuance of invoices
Printing and issuing certificates
Monitoring client suspension status
Managing and updating social media accounts

Following Training, You Will Also Support

Allocation and booking of surveillance audits
Monitoring overdue surveillance audits
Reviewing surveillance audits
Submitting change requests

Training & Development

Full in-house training will be provided for:

POEMS/CRM data entry
Surveillance audit reviews
Certification report reviews (QMS, EMS and HSMS – 20 reports of each under supervision)

Your Skills & Experience

Competence in reviewing documentation, with excellent attention to detail
Strong verbal and written communication skills
Excellent time management and organisational abilities
Confidence in decision-making and prioritisation
Basic understanding of social media and marketing platforms
Professional, reliable and self-motivated
Experience working within a certification or similar administrative environment is desirable but not essential, as full training will be provided