Central Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.
Our client is currently recruiting for a Support Officer to work in the Hackney area at a service that provides support to young people with complex needs.
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37.5 hours per week
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Working across Monday - Sunday (rota basis, requirement to work every other weekend)
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Shifts: 07:30 - 15:30 and 12:30 - 20:30
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Temporary: approx. 2-3 months
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£16.38 per hour (£14.62 per hour, with £1.76 holiday pay)
This is a fantastic opportunity to make a key impact in the lives of vulnerable young people.
Key responsibilities:
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Manage a caseload of five young people, delivering regular key working sessions and co-producing tailored support and move-on plans
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Conduct regular reviews of support and risk plans, including following incidents or significant changes in customers' circumstances
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Identify and promote employment, education and training opportunities, supporting customers to overcome barriers to accessing them
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Signpost customers to appropriate external services, including food banks and community resources
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Support customers to develop the skills and confidence needed to become tenancy-ready and move on successfully
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Promote financial independence by supporting customers with budgeting and maximising their income
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Monitor and support customers' healthcare needs, ensuring appropriate engagement with healthcare professionals
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Empower customers to work towards managing their own medication in line with established procedures
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Lead and facilitate support initiatives, including group work activities
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Facilitate referrals into the service and assess prospective customers
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Contribute to housing management responsibilities, including income collection and tenancy-related support
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Clean and prepare rooms as required and complete day-to-day administrative and operational duties
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Build and maintain local partnerships to ensure customers can access a holistic range of support services
What we’re looking for:
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Experience working with young people and an understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs
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Experience delivering structured support and risk management
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Previous experience in positively resolving incidents
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Demonstrate initiative and confidence to make and act on decisions
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Competent administrative and IT skills (to be able to produce reports and other communications)
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Knowledge of Psychological or Trauma Informed approaches to support
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Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
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Knowledge of current benefit systems
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
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Current valid right to work in the UK
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Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
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A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
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Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position
