We are currently seeking a skilled Vehicle Service Advisor to join our client’s reputable franchise-approved dealership in Tewkesbury. This is a rewarding opportunity for an experienced Service Advisor to advance their career within a well-established family-run business operating since 1984.
Benefits:
Competitive starting salary, negotiable based on experience
Monthly performance-related bonuses
30 days annual leave including bank holidays
Comprehensive manufacturer-approved training programmes, including ICE and electric vehicle courses
Staff purchase discounts on vehicles, fuel, and convenience store items
Workplace pension scheme
Long-term career development opportunities within a supportive environmentDuties of a Service Advisor:
Greet customers professionally upon arrival at the Service Department
Schedule vehicles for servicing, maintenance, or repairs
Liaise with the workshop team to track work progress and inform customers
Upsell additional products and services where appropriate
Arrange courtesy vehicles for customers, ensuring a seamless experience
Keep customers updated on vehicle status and repair work
Provide excellent customer service, ensuring total customer satisfaction
Maintain accurate records and utilise dealer management systems effectivelyRequirements:
Recent or current experience as a Vehicle Service Advisor or in a similar customer service-focused role within the motor industry (parts, sales, rental, etc.)
Full UK driving licence with minimal points
Strong organisational skills and IT literacy
Excellent communication skills and ability to deliver high levels of customer service
Experience with Kerridge/Keyloop dealership management systems is desirable but not essential
Individuals with a strong customer service background in the motor trade, even without direct Service Advisor experience, will be consideredThis is an excellent opportunity for a dedicated professional to join a reputable dealership group and develop their career further as a Vehicle Service Advisor.
Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement, covering Tewkesbury and Gloucestershire, today to discover more about this fantastic opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today
