Business Development Director – Retail
UK (Regional / Hybrid)
Competitive Salary + Bonus + Car/Allowance
EXCELLENT company culture!
The Opportunity
We're working with a well-established, growing support services organisation to appoint a Business Development Director within its specialist Retail division.
This is a senior commercial role with responsibility for driving new business growth across the retail and destination environments market, reporting directly into the divisional leadership team.
The business has an established reputation, ambitious growth plans and a culture built around trust, autonomy and long-term relationships.
This role offers something many don't:
Genuine influence, the freedom to shape your market, and a business that gives its people the support to succeed.
The Role
You'll take ownership of developing new business opportunities across the retail sector, with a particular focus on shopping centres, retail destinations, commercial property and other high-footfall environments.
Your remit will include:
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Driving new business acquisition, targeting high-value, multi-site and strategic contract opportunities.
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Building relationships with managing agents, property management companies, asset managers and other key decision-makers.
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Developing and managing a strong pipeline of qualified opportunities.
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Leading bid strategy, client presentations and commercial negotiations through to contract award.
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Identifying opportunities to introduce cleaning and wider soft FM services to new clients.
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Working closely with operational and commercial teams to develop competitive, sustainable service solutions.
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Contributing to the wider commercial strategy and long-term growth of the Retail division.
This is a hands-on, high-impact role. You'll be expected to open doors, develop relationships and win business, whilst also contributing at a strategic level.
About You
We're looking for an experienced, commercially driven business development professional with a strong understanding of the outsourced services market.
You'll ideally bring:
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A proven track record of winning significant new business within commercial cleaning, soft FM or related outsourced services.
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Experience selling into retail, shopping centres, commercial property or similarly complex, multi-site environments.
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Established relationships within the retail property market, particularly with managing agents and senior property stakeholders.
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Strong commercial acumen and experience managing complex bids and contract negotiations.
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The ability to engage and influence senior decision-makers.
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A proactive, self-motivated approach, with the drive to generate opportunities rather than simply manage an existing pipeline.
Above all, we're looking for someone who enjoys the challenge of winning new business and has the credibility, energy and determination to make a genuine commercial impact.
What Makes This Opportunity Different?
Our client offers:
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A high-trust, low-politics working environment.
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Visible, accessible and supportive leadership.
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The autonomy to develop your own market and commercial approach.
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An established operational platform from which to drive further growth.
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The opportunity to play a significant role in developing a specialist business division.
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Long-term career prospects within a growing, people-focused organisation.
This is about joining a business where your contribution matters, your ideas are listened to, and your success is recognised.
Why Apply?
This opportunity will appeal to someone who wants to:
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Take ownership of a substantial commercial growth opportunity.
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Work closely with senior leadership and influence business direction.
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Move away from overly corporate, process-heavy environments.
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Join a business that combines commercial ambition with a genuinely supportive culture.
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Build something meaningful, with the freedom and backing to deliver results.
For a confidential conversation, please contact Whitestone Resourcing
